Processing Time

• All orders are processed within [specific time frame, e.g., 1-3 business days]. Orders are not processed or shipped on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery estimates will depend on your location and shipping method. Standard shipping usually takes between [specific time range, e.g., 3-7 business days], while expedited shipping options are available at additional cost.
• Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions or carrier issues.

Shipment Tracking

• Once your order is shipped, you will receive a shipment confirmation email with a tracking number. You can use this tracking number to track the status of your shipment.
• If you do not receive tracking information within [specific time frame, e.g., 24 hours of dispatch], please contact us at smarthomeappliance316@gmail.com

Damaged or Lost Shipments

• If your order arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or refund based on the situation.
• If a package is confirmed lost by the carrier, we will either issue a replacement or refund the order in full.